IT SUPPORT · PEMBROKE
IT support in Pembroke, from a team that turns up
Managed IT, cyber security, phones and cabling for Pembroke businesses of five to fifty staff. We are 88 miles away, about 1 hour 40 minutes, and support starts at £50 per user per month on a rolling 30 day contract.
- 88 miles from our base
- Remote first, visits planned
- Rolling 30 day contract
From our base in Bridgend, about 1 hour 40 minutes
Remote first, with on-site work scheduled in advance rather than promised
Named further down, rather than "Pembroke and surrounding areas". Reached via the A477 and A4139.
Working in Pembroke
What we actually find here
Pembroke and the Haven are the far west of the area we cover, and there is a lot of energy, marine and logistics work here with its own security and compliance requirements. This is firmly remote-first with planned visits. We will say plainly that a supplier in Haverfordwest can be with you faster; what we offer instead is one accountable supplier for IT, phones, connectivity and cameras rather than four.
What you get in Pembroke
Remote first, with planned site visits
We are 88 miles away, about 1 hour 40 minutes, so we will say it plainly: this is a planned-visit area rather than a same-morning one. Remote support covers far more than most people expect, and on-site work is scheduled in advance and grouped with other visits in the area.
Where we actually go
- Pembroke town centre
- Pembroke Dock
- Waterston
- Milford Haven
Reached via the A477 and A4139.
Services for Pembroke businesses
Every service below is delivered on site in Pembroke, not just remotely.
Questions
IT support in Pembroke, answered
How quickly can you get to us in Pembroke?
We are 88 miles away, about 1 hour 40 minutes from our base in Bridgend. Remote support handles most things the same day. On-site visits here are booked in advance and grouped with other visits in the area, rather than promised within the hour.
Do you charge extra for on-site visits to Pembroke?
Not on the Professional or Advanced support plans, where visits to Pembroke are included. On Essential, which is remote, a visit is quoted before we travel. Only work outside the agreed scope is charged, at £95 per hour, and always quoted before it starts.
How much does IT support cost in Pembroke?
Managed IT support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff.
Do we have to sign a long contract?
No. Every agreement runs on thirty days notice by default. If you would rather fix your costs you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it, but that is your choice to make rather than a condition.
Who will we actually deal with?
A named engineer who has been to your building. There is no call centre and no first-line script, and you will usually speak to the same person each time.
A free IT review for your Pembroke business
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.