PARTNERS ยท WHOLESALE
Sell it as yours, we sit underneath it
For IT companies who want to sell phone systems, connectivity or security to their own clients without signing a vendor agreement sized for someone ten times bigger. You bill your client. We bill you.
What this is for
The vendor minimum is written for someone ten times your size
A client asks you for eight phone seats. To sell it yourself you need a channel agreement, a minimum monthly commitment, a volume tier and usually an accreditation, all sized for a company with a hundred clients rather than one with twelve.
So it goes one of two ways. You put the client straight to the vendor and lose both the margin and the relationship, or you tell them you do not do phones and watch another IT company arrive to sell it.
This is the third way. We hold the vendor relationships and the minimums. You sell the service, bill your client and keep the difference, with nothing to commit to and nothing to sign up for.
What you can resell
Everything on this site, not just the phones
Phones are where most people start, because that is where the vendor minimums bite hardest. It is not where it stops.
Phone systems and SIP
Hosted seats, numbers, call plans and porting. The most commonly resold thing we do, and the one with the worst vendor minimums.
Connectivity
Broadband, FTTP and leased lines, ordered and managed through us rather than through a channel account you had to qualify for.
Microsoft 365
Licensing alongside the tenant work, so you are not sending your own client to buy their licences somewhere else.
Backup
Managed backup for servers, endpoints and 365, billed per seat or per device.
Security tooling
Endpoint protection, filtering and the rest of it, at the same wholesale footing as everything else.
Network hardware and WiFi
Access points, switches and the controller behind them, supplied and configured.
How a deal runs
You are the supplier as far as your client is concerned
The division is the same every time. You own the client, the price and the invoice. We own the service and the vendor relationship behind it.
You tell us what the client needs
Seat counts, speeds, licence types. We come back with the wholesale cost, not a quote dressed up for an end user.
You set your own price
We do not publish a recommended retail price and we do not police what you charge. The margin is the point of the arrangement.
We provision it
Accounts, numbers, porting, licences and configuration, in your client's name or yours, whichever the service allows and you prefer.
You invoice your client, we invoice you
One wholesale invoice from us on your normal terms, whatever you have billed your client separately.
Support goes wherever you want it
You take first line and escalate to us, or we take it white label under your brand. Both are normal and you can change your mind later.
Who owns what
Written down, because this is where reselling goes wrong
| Yours | Ours | |
|---|---|---|
| The client relationship | Entirely yours | We have none, by written term |
| The retail price and the invoice | Yours to set and send | We never see what you charged |
| The wholesale cost | Published to you in a price list | Ours to set, with notice before it moves |
| Phone numbers | Your client's, and portable away on request | We hold them, we do not own them |
| The Microsoft tenant | Your client's | We hold a reseller relationship to it, transferable on request |
| Minimum commitment | None | None to pass on to you |
Wholesale rates are given to you as a price list rather than quoted job by job, so you can price a job without ringing us first.
Prices can change with thirty days written notice, the same notice you can leave on. A price change you do not like is a reason to go elsewhere, not a trap.
If you want to leave
You can take it with you, and that is the whole point
Numbers port out. Tenants transfer. Services move. Ask and we start it, rather than finding a reason it is difficult this quarter. This is the question that actually stops IT companies reselling anything, and it is usually the one the vendor page does not answer.
The non-solicitation commitment applies here as it does to everything else we do with partners: we will not approach your clients, during the arrangement or after it ends. If one contacts us directly, you hear about it before they get an answer.
Both of those cost us something, which is why they are written terms rather than reassurances. An arrangement you cannot leave is not a partnership, it is a hostage situation with an invoice attached.
Questions
Wholesale, answered
How is this different from white label?
White label is our labour under your brand: we work your tickets and attend your sites. Wholesale is our services under your billing: you sell the phone system or the connectivity and we sit underneath it. Plenty of partners use both.
Who does my client think they are buying from?
You. Your brand, your invoice, your price. We are not mentioned unless you choose to mention us.
Is there a minimum commitment or a volume tier?
No, and not having one is the reason this exists. We carry the vendor minimums so you do not have to meet them for one client with eight seats.
What margin do I make?
Whatever you decide. We give you a wholesale price list and do not publish a recommended retail price or ask what you charged.
Can I take my clients elsewhere later?
Yes. Numbers port out, tenants transfer and services move, on request rather than on sufferance. An arrangement you cannot leave is not worth entering.
Who handles support?
Your choice. You take first line and escalate to us, or we take it white label under your brand. You can change which later without changing the wholesale arrangement.
Can I resell outside South Wales?
For anything delivered remotely, yes. Phones, connectivity, licensing and backup are not geographic. Anything needing an engineer on site is, and that is the on-site hands arrangement rather than this one.
Other ways we work together
Talk to us about partnering
A conversation rather than a pitch. Tell us what you need covering and we will tell you honestly whether we are the right fit for it.