BUSINESS WI-FI · SOUTH WALES
Wi-Fi surveyed rather than guessed
£75 a month per site, covering up to four access points and somebody coming out when something breaks, then £9.99 a month for each access point beyond that. The survey is free and the equipment is quoted fixed. Business Wi-Fi across South Wales, designed by walking your building rather than guessing how many access points it needs, and with visitors kept off the network your accounts sit on.
- The survey is free
- Attendance is in the monthly
- Guests kept off your own network
Trusted by businesses across South Wales
Pricing
What it costs
Ring three providers and ask what they charge. You will get three discovery calls and no numbers. Ours are published, excluding VAT, with out-of-scope work quoted before it starts rather than after.
See all pricesExcluding VAT. The monthly runs on thirty days notice, like almost everything we sell. Equipment spread over 36 months is the part with a term, and you see the outright price next to it before you choose.
The day to day
What is included
The monthly covers looking after it, including coming out. The survey costs nothing, and the equipment and the install are quoted once, fixed, before anybody drills a hole.
A survey of the actual building
We walk it with a meter rather than counting rooms on a drawing. Thick walls, metal racking, a kitchen and a stairwell all change the answer and none of them show up on a floor plan.
A plan you see before you buy
Where each access point goes and what coverage you get, in writing, before anything is ordered.
Visitors kept away from your own network
Guest Wi-Fi on a separate network with its own password, so somebody waiting in reception cannot see the computer the accounts are on.
One name and password everywhere
Walk from the office to the warehouse without the laptop dropping the call or asking you to log in again.
Watched rather than waited on
We see an access point drop before somebody rings to say the Wi-Fi is slow, and most of the time it is back before anyone notices.
Somebody comes out
When it cannot be put right from here, we attend. That is inside the monthly rather than a callout charge landing afterwards, which is the part most managed Wi-Fi quietly leaves out of the headline price.
Changes without a charge
A new guest password, a device that will not connect, a network for a new tenant. Part of the monthly rather than quoted each time.
Proof it worked
A coverage report after the install, measured in the building rather than predicted, so you can see what you actually bought.
One bill for the lot
The Wi-Fi, the cabling under it and the internet behind it on a single invoice, from the people who installed all three.
How a job runs
From walking round to proving it works
Four stages, and the first one costs nothing. Most of what goes wrong with business Wi-Fi is decided before any equipment is bought, which is why the order matters more than the kit.
We walk the building
With a meter, into the corners, the stairwell, the yard and wherever somebody says it never works. We measure what is already there, including the neighbours, because their Wi-Fi is part of your problem.
You get a plan and a price
Where each access point goes, what coverage you will get, what cabling is needed and what the whole thing costs. Fixed, before you commit, and yours to keep whether you buy or not.
We install and tidy up
Mounted, cabled, labelled and configured. Guest and staff kept apart from the start rather than added later, which is the part everybody skips.
We prove it
A second walk round after it is live, measured rather than assumed, so you get a report showing the coverage you were sold.
What it covers
What £75 a month covers
The monthly is the looking after. Watching the access points, keeping them updated, making the changes you ask for, and fixing it when something stops. There is no separate licence inside that figure, because the equipment we use does not carry one, so what you pay is the service rather than somebody else's subscription with our margin on it.
The survey is free and the equipment and installation are quoted once, fixed, after it. You can buy the access points outright or spread them over 36 months, and you see both figures side by side before you choose rather than only the one that suits us.
What is not in it: the cable run to each access point, which is priced per point on the [structured cabling](/business/other/data-cabling/) page, and the internet connection underneath, which is a different purchase with a different lifespan and lives on [business internet](/business/telecoms/).
Why the survey matters
What goes wrong when nobody walks the building
None of these are unusual. All four are things we have been called out to fix on Wi-Fi somebody else installed, and all four were decided before the equipment was ordered.
Access points counted off a floor plan
A drawing does not show the plasterboard with a steel frame in it, or the fridge, or the racking. Counting rooms gives you the right number of access points in the wrong places.
All of them on the same channel
Put four access points up without planning it and they talk over each other. The building looks fully covered on paper and is slower than one access point would have been.
Guests on the same network as everything else
Convenient on day one and the thing that turns one infected laptop in reception into a bad week. Separating it afterwards usually means redoing the setup.
Blaming the Wi-Fi for the line
If the internet drops twice a week, new access points will not fix it, and anybody who sells you them without checking has taken your money for the wrong problem. We check the line first and say so.
Being straight about it
Who this suits, and who it does not
It suits buildings where people move and coverage actually matters. Warehouses and yards, business centres with separate tenants, care homes, anywhere over more than one floor, and any office where there is a corner everybody already knows not to sit in.
It does not suit one room with four people in it and a router that works. If that is you, we will say so, and you should keep your money. The honest version of this service starts at the point where somebody is losing time to it.
And it is the wrong answer if the connection underneath is the real problem. We check that during the survey rather than after the install, and if the line needs replacing first we will tell you while you can still walk away.
Certified, not just recommending it
We hold Cyber Essentials ourselves
It would be a strange thing to sell and not hold. We take clients through the same certification, start to finish.
Questions
Wi-Fi as a service, answered
How much does business Wi-Fi cost?
£75 per site per month excluding VAT, on a rolling 30 day contract. That covers up to four access points, everything we do remotely, and somebody coming out when it is needed. Each access point beyond four is £9.99 a month, so a bigger building costs less per point rather than more. The survey is free. The access points and the installation are quoted fixed after the survey, and you can buy the equipment outright or spread it over 36 months.
Is a site visit extra?
No. If we cannot put it right remotely, somebody comes out and it is inside the monthly rather than a callout charge afterwards. That is the main reason this is priced per site rather than per access point: a four point office paying by the point would be paying about £40 a month, and one visit with travel costs more than half of that for a year. We would rather publish a number that covers it than a cheaper one we have to add to later.
Is the survey really free?
Yes, and you keep the plan whether you buy from us or not. We would rather spend half a day in your building and lose the job than quote a number down the phone and get it wrong. It is also the only honest way to tell you how many access points you need.
How many access points will we need?
Nobody can answer that properly without walking the building, which is the whole point of the survey. Anybody who gives you a number over the phone is guessing from the square footage, and square footage does not know about the metal racking or the thick wall in the middle.
Can you keep visitors off our own network?
Yes, and it is in the standard setup rather than an extra. Guests get their own network and their own password, separated from the one your computers are on, so somebody in reception cannot reach your files or your accounts machine.
Do we have to buy the equipment up front?
No. You can buy it outright at a fixed price after the survey, or spread it over 36 months like the computers. Both figures are on the quote next to each other so you can see what the spread actually costs you.
Our Wi-Fi drops in one corner. Can that be fixed without starting again?
Usually, yes. A survey will tell us whether it is a gap in coverage, two access points interfering with each other, or the connection itself. Often it is one access point in the wrong place rather than the whole system, and we would rather tell you that than sell you a replacement.
Do you need to run new cables?
Normally yes, because an access point needs a cable to work properly and to be powered. The survey tells you exactly how many runs and the cabling is priced per point, so it is a known number before you commit rather than a surprise on the invoice.
What happens if an access point fails?
We usually know before you do, because they are monitored. In-warranty units are replaced free, we carry spares for the common ones, and fitting the replacement is inside the monthly rather than charged as a visit.
We cover South Wales from Pembroke and Narberth in the west to Newport in the east, and from Barry up to Brecon. On-site visits are included on the Professional and Advanced support plans, and quoted before we travel on Essential. See the towns we cover
A free review, and an honest answer
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.