IT SUPPORT · NARBERTH
IT support in Narberth, from a team that turns up
Managed IT, cyber security, phones and cabling for Narberth businesses of five to fifty staff. We are 72 miles away, about 1 hour 20 minutes, and support starts at £50 per user per month on a rolling 30 day contract.
- 72 miles from our base
- Remote first, visits planned
- Rolling 30 day contract
From our base in Bridgend, about 1 hour 20 minutes
Remote first, with on-site work scheduled in advance rather than promised
Named further down, rather than "Narberth and surrounding areas". Reached via the A40 and A478.
Working in Narberth
What we actually find here
Narberth is deep into our extended area and everything about how we work here is built around that. Support is remote-first and it covers far more than people expect, because the majority of faults never needed a person in the room. On-site work is scheduled in advance and grouped with other Pembrokeshire visits. If you need somebody within the hour, we are not the right supplier and we will tell you so on the first call.
What you get in Narberth
Remote first, with planned site visits
We are 72 miles away, about 1 hour 20 minutes, so we will say it plainly: this is a planned-visit area rather than a same-morning one. Remote support covers far more than most people expect, and on-site work is scheduled in advance and grouped with other visits in the area.
Where we actually go
- Narberth town centre
- Templeton
- Robeston Wathen
- Kilgetty
Reached via the A40 and A478.
Services for Narberth businesses
Every service below is delivered on site in Narberth, not just remotely.
Questions
IT support in Narberth, answered
How quickly can you get to us in Narberth?
We are 72 miles away, about 1 hour 20 minutes from our base in Bridgend. Remote support handles most things the same day. On-site visits here are booked in advance and grouped with other visits in the area, rather than promised within the hour.
Do you charge extra for on-site visits to Narberth?
Not on the Professional or Advanced support plans, where visits to Narberth are included. On Essential, which is remote, a visit is quoted before we travel. Only work outside the agreed scope is charged, at £95 per hour, and always quoted before it starts.
How much does IT support cost in Narberth?
Managed IT support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff.
Do we have to sign a long contract?
No. Every agreement runs on thirty days notice by default. If you would rather fix your costs you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it, but that is your choice to make rather than a condition.
Who will we actually deal with?
A named engineer who has been to your building. There is no call centre and no first-line script, and you will usually speak to the same person each time.
A free IT review for your Narberth business
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.