Client portal
Tickets, invoices, documents and bookings
90 days ago 100.00% uptime Today
SYSTEM STATUS
What is up, and what is not
Live status for the services we run ourselves. If something is broken it says so here, including on the days we would rather it did not.
Services
Ninety days of history per service. Only the things we run ourselves are listed: we do not report on a client's own broadband or a third party's platform, because we do not control either.
Helpdesk
Phone, email and ticket intake
90 days ago 100.00% uptime Today
Hosted telephony
Thorne Voice platform, numbers and handsets
90 days ago 100.00% uptime Today
Website hosting
Sites we host and look after
90 days ago 100.00% uptime Today
Managed backup
Backup jobs and restores
90 days ago 100.00% uptime Today
Monitoring and alerting
Agents on servers, workstations and firewalls
90 days ago 100.00% uptime Today
No incidents Planned work Degraded Down Before 12 August 2026, not monitored
Incident history
Everything that has gone wrong
Nothing yet. This page started on 12 August 2026, so there is nothing before that date either way, and we are not going to pretend otherwise by colouring it green.
When something does break it appears here while it is happening, gets updated as we learn more, and stays afterwards with what caused it. Incidents are not quietly deleted once they are fixed.
Get told when something breaks
One email when an incident opens and one when it closes. Nothing else, ever: this list is not used for anything but this page.
Every alert carries a one-click unsubscribe. We keep your address and nothing else.
During an incident, ring us
This page is the record, not the support channel. If you are affected and need help now, call 01656 521 505 rather than waiting for the next update here.
What this page does not cover
Your own broadband, your landlord's network and third-party platforms such as Microsoft 365 are not listed, because we do not run them. We will tell you what we know during an incident, but we will not report a status we cannot verify.