Bridgend based. Supporting South Wales.
01656 521 505 Monday to Friday, 9am to 5pm Client portal

COPILOT AND AI READINESS · SOUTH WALES

The right AI tool, turned on in the right order

£950 fixed. We find out which AI tools your people are already using, work out what those tools can see, recommend the one that genuinely fits the work, and then switch it on in an order that does not spill anything. For businesses across Bridgend, Cardiff, Swansea, Newport and the rest of South Wales.

  • We will tell you if the answer is none
  • Not a Copilot sales call
  • Fixed fee, written recommendation

Trusted by businesses across South Wales

Bater Watkins Brown
Bater Law
Seiont Social
NexCar
Pink Dandelion
Bear Pak
Workbench
Farsight Films
Treforest Escape Rooms
APO Digital Accounting
Sterling Southgate
High Flow Digital
CIWB Business Centre
Cymru Glass & Glazing
Ecobrix
Unity Coffee
The Network
Scott Parnell
4 LLAN
Elektra Designs
Creative Spaces
Dragon Marketing
Action Doors
GS6 Developments
Hedfan

Pricing

What it costs

Ring three providers and ask what they charge. You will get three discovery calls and no numbers. Ours are published, excluding VAT, with out-of-scope work quoted before it starts rather than after.

See all prices
Copilot and AI readiness £950 one-off, fixed fee

Excluding VAT. Third-party licences are shown as their own line on your invoice, separate from what you pay us.

The day to day

What is included

Everything below is in the price. Anything that is not is listed further down, before you have to ask.

What is already being used

Which AI tools your people have found for themselves, on what accounts, and what sort of company information has been going into them. This is almost always the surprise.

What a tool would be able to see

A review of file permissions and sharing across Microsoft 365. An assistant can open anything the person asking can open, so this is the difference between a useful tool and an accident.

The oversharing nobody meant

Links set to anyone in the company, folders shared years ago for one job, the drive somebody opened up to fix a problem in 2021. We list them and tell you which matter.

Which tool fits the work

Matched against what your people actually do all day rather than what the licence bundle encourages. Sometimes that is Copilot, often it is something else, occasionally it is nothing yet.

What it would cost you properly

Licences, the preparation work, and the bits that get left out of the sales conversation, such as whether your current Office licences even qualify.

A written policy you can issue

Short, in plain English, and about what people may and may not put into these tools. Long enough to be useful and short enough that somebody reads it.

A rollout plan in order

What to fix first, who to pilot with, and when to widen it. Switching it on for everybody on day one is the common mistake and the expensive one.

A recommendation in writing

Two or three pages you can take to a board, a partner or an owner, including the case for doing nothing yet if that is where it lands.

How this usually starts

Two ways people arrive at this

Almost everyone who rings us about AI is in one of these two positions, and they need opposite things first.

Staff already using AI tools nobody approved

Nobody decided to start

Your people are already using it. Not because anyone approved it, but because it is free, it is on their phone, and it saves them an hour. The quote goes into one tool to be tidied up, the awkward client email into another, the spreadsheet into a third.

Banning it does not work. People move to their own phones and you lose the only thing you had, which was any idea of what was happening. The first job here is finding out, without turning it into a disciplinary.

A director under pressure to do something about AI

Somebody said do something about AI

A director has been asked at a board meeting, or by a customer, or by their own brother in law, what the business is doing about AI. The honest answer is nothing, and that is uncomfortable, so licences get bought.

Then nothing changes, because the tool was never matched to a job anybody actually does and nobody was shown how to use it. The licences renew once out of embarrassment and get cancelled the year after.

The assessment

What we actually do

About a day and a half on site and at our desk, then a written recommendation. Fixed fee, so the scope does not wander.

01

Find out what is already happening

We ask, we look at what is reaching which sites from your network, and we check which accounts are in use. Nobody gets named to their manager. The point is the picture, not a list of culprits.

02

Look at what a tool could see

We review permissions and sharing across your files. This is the step that matters most and the one that gets skipped, because it is unglamorous and it is where the payroll spreadsheet turns up.

03

Match a tool to the work

What do your people spend their time on, and is there a tool that genuinely shortens it. We will tell you where the honest answer is that there is not one yet.

04

Price it properly

Including the parts that are not the licence: the preparation, the training, and whether your existing setup even qualifies for what you were about to buy.

05

Write it down and hand it over

A short recommendation, a policy you can issue, and a rollout order. Yours to keep whether or not you do the rest with us.

Being specific

Which tool suits what

The honest summary of what we usually conclude. Ordered by how much of your own information the tool needs to be useful, because that is what decides how much preparation it takes.

SuitsFalls down when
Nothing yetA policy and some training, while you watchYour competitors are already faster at something
A general assistant on a business planWriting, summarising, thinking out loudIt needs to know your own files to be useful
A tool built for one jobNotes, transcription, quoting, a specific taskYou want one tool to do everything
Microsoft CopilotYour work already lives in Microsoft 365Permissions have grown wild, or Office is perpetual

Calm down, slightly

The law says less than you have been told

You will have read that the EU AI Act is coming for you. For most businesses in South Wales it is not. It binds on where the output of a tool lands, so unless you have customers or staff in the EU, or something making decisions about people there, you are very likely outside it altogether.

The United Kingdom has no AI law at all. A Bill was expected in 2025 and has not appeared. Instead the existing regulators apply the existing rules, which means the thing that actually bites you is the data protection law you were already subject to: if personal information goes into a tool, you need to know where it goes, who can see it and on what basis.

That is a far smaller job than the headlines suggest, and it is mostly the same work as making the tool safe in the first place. We would rather tell you that than sell you a compliance programme you do not need. If your sector regulator takes a stricter line, and finance and healthcare often do, we will say so.

Copilot and AI readiness assessments from Thorne Technology, South Wales

Being straight about it

Who this suits, and who it does not

It suits a business of five to fifty staff where people have started using these tools without anybody deciding to, which is most of them, or where somebody has been told to do something about AI and would rather do the right thing than the first thing.

We are not an AI consultancy and we are not going to build you a model. We are the people who look after your systems, which is exactly why we are the right ones to answer what a tool would be able to see: we already know where your files are and who has been given access to them over the years.

If you want a strategy programme, a transformation roadmap and a deck for the board, there are specialists who do that properly and charge several times this for it. If you want to know what is already happening, what it would cost, and what to switch on first, that is this.

Cyber Essentials certified

Certified, not just recommending it

We hold Cyber Essentials ourselves

It would be a strange thing to sell and not hold. We take clients through the same certification, start to finish.

Questions

Copilot and AI readiness, answered

Is this just a way of selling us Copilot?

No, and we would rather lose the licence revenue than pretend. Copilot suits a business whose work already lives in Microsoft 365 and whose permissions are in reasonable order. Plenty of firms we see fail the second test, and some do not need an assistant at all yet. The recommendation says which of those you are, and it is yours to keep whatever you decide to do next.

What does Copilot actually need before it will work?

A Microsoft 365 plan underneath it, a mailbox and an account per person, and the cloud versions of the Office apps. A perpetual Office 2019 or 2021 licence does not qualify, which catches people out. The add-on is bought annually and you can give it to a handful of people rather than everybody. We check all of that before you order rather than after.

Will you have to tell our staff we have been checking on them?

We will tell you what is being used and on what kind of accounts. We do not hand you a list of names and we would push back if you asked for one, because the moment this becomes disciplinary it goes underground and you lose the visibility you just paid for. The fix is a policy and a sanctioned tool, not a telling off.

Does the EU AI Act apply to us?

Probably not. It binds on where the output lands, so unless you have customers or staff in the EU, or something making decisions about people there, you are very likely outside it. There is no UK AI law either. What does apply is the data protection law you already follow, and the assessment covers that part. We are not lawyers, and where your sector regulator takes a stricter line we will say so and tell you to take advice.

How long does it take?

About a day and a half of our time, usually spread across a week so we are not sitting in your office all day. The written recommendation follows within a few working days. If the permissions review turns up something urgent you hear about it that day rather than in the report.

What happens after the assessment?

You get the recommendation and the policy, and that is the fixed fee done. If you want us to do the work that follows, fixing permissions, setting the controls, running the pilot and training people, we quote it from what we found. It is deliberately a separate decision, because an assessment that always concludes with a large project is not an assessment.

We want to be found by AI, not use it. Is that this?

No, that is the other direction and it has its own page. Getting your business to show up in answers from AI search sits with SEO and AI visibility. This page is about the tools your own people would use.

We cover South Wales from Pembroke and Narberth in the west to Newport in the east, and from Barry up to Brecon. On-site visits are included on the Professional and Advanced support plans, and quoted before we travel on Essential. See the towns we cover

A free review, and an honest answer

An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.

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