IT SUPPORT · CARMARTHEN
IT support in Carmarthen, from a team that turns up
Managed IT, cyber security, phones and cabling for Carmarthen businesses of five to fifty staff. We are 55 miles away, about 1 hour 5 minutes, and support starts at £50 per user per month on a rolling 30 day contract.
- 55 miles from our base
- Remote first, visits planned
- Rolling 30 day contract
From our base in Bridgend, about 1 hour 5 minutes
Remote first, with on-site work scheduled in advance rather than promised
Named further down, rather than "Carmarthen and surrounding areas". Reached via the A48 and A40.
Working in Carmarthen
What we actually find here
Carmarthen is our gateway to the west and a planned-visit area. Cillefwr and Llangunnor carry most of the commercial work, and the town is well enough connected that remote support handles the majority of it. We group visits here with Llanelli or with anything further into Pembrokeshire, which keeps the travel cost sensible for everyone rather than billing a round trip against one job.
What you get in Carmarthen
Remote first, with planned site visits
We are 55 miles away, about 1 hour 5 minutes, so we will say it plainly: this is a planned-visit area rather than a same-morning one. Remote support covers far more than most people expect, and on-site work is scheduled in advance and grouped with other visits in the area.
Where we actually go
- Carmarthen town centre
- Cillefwr Industrial Estate
- Johnstown
- Llangunnor
Reached via the A48 and A40.
Services for Carmarthen businesses
Every service below is delivered on site in Carmarthen, not just remotely.
Questions
IT support in Carmarthen, answered
How quickly can you get to us in Carmarthen?
We are 55 miles away, about 1 hour 5 minutes from our base in Bridgend. Remote support handles most things the same day. On-site visits here are booked in advance and grouped with other visits in the area, rather than promised within the hour.
Do you charge extra for on-site visits to Carmarthen?
Not on the Professional or Advanced support plans, where visits to Carmarthen are included. On Essential, which is remote, a visit is quoted before we travel. Only work outside the agreed scope is charged, at £95 per hour, and always quoted before it starts.
How much does IT support cost in Carmarthen?
Managed IT support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff.
Do we have to sign a long contract?
No. Every agreement runs on thirty days notice by default. If you would rather fix your costs you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it, but that is your choice to make rather than a condition.
Who will we actually deal with?
A named engineer who has been to your building. There is no call centre and no first-line script, and you will usually speak to the same person each time.
A free IT review for your Carmarthen business
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.