LEGAL
Accessibility statement
What we have done to make this site usable for everyone, what we know is not yet right, and how to tell us when we have got it wrong.
What we have done
Every page uses proper landmark regions so screen reader users can skip between navigation, main content and the footer. A skip link is the first thing keyboard users reach. Focus states are visible on everything interactive.
Images carry text alternatives, colour is never the only way information is conveyed, and body text meets a 4.5:1 contrast ratio. The site works down to 320 pixels wide without horizontal scrolling.
What is not right yet
This is an honest list rather than a claim of perfection. Some third-party embedded content is outside our control. Photography alt text is being reviewed. PDFs linked from the site are not all tagged for accessibility.
If you hit something that does not work, tell us. We would rather hear about it than not know.
How to report a problem
Email hello@thornetechnology.co.uk or ring 01656 521 505. We aim to respond within five working days and to fix genuine barriers rather than explain them away.