LOGISTICS AND TRANSPORT · SOUTH WALES
Depots, handhelds and drivers who are never in the office
IT and connectivity for logistics operators across South Wales, covering depot networks, handheld scanners and a mobile workforce.
- Rolling 30 day contract
- Named engineer
- Published prices
Written for this sector, not adapted to it
What this sector actually needs
One supplier for everything
Phones, internet, computers and cameras from one accountable supplier, so no fault becomes an argument.
A named engineer
The same person each time, who has seen your premises and knows your setup.
Published prices
On the site, excluding VAT, with out-of-scope work quoted before it starts.
Rolling 30 day terms
No long tie-in. We would rather keep you because you want to stay.
On-site across South Wales
Bridgend, Cardiff, Swansea, Newport and the valleys. We turn up.
Cyber Essentials
Fixed fee certification including the remediation work needed to pass.
Where we start
How we start
Every engagement begins with an audit rather than a quote from a phone call. We write down what is actually there, tell you what is urgent and what can wait, and fix the urgent things in the first month. It is usually the first time anyone has documented the environment, and it is where the surprises turn up: dormant admin accounts, a backup that has been failing quietly, licences being paid for by someone who left two years ago.
What else comes up
What else matters here
What you can hold us to
A whole-site outage is targeted at one hour, a single user unable to work at four hours, everything else at the next working day. Those targets are contractual, appear in your agreement and are reported monthly. Every agreement runs on thirty days notice, so if the reporting stops matching your experience you are free to leave.
Why one supplier is easier
When your phones, internet, computers and cameras come from four suppliers, every fault starts as an argument about whose fault it is, and you referee it. We own all of it, so there is nobody for us to point at. It is not the cheapest arrangement on every line item, and it is cheaper once you count the hours currently spent chasing.
Questions
Logistics and transport, answered
How much does IT support cost?
Managed support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff. Every price is published.
Do I have to sign a long contract?
No. Every agreement we write runs on thirty days notice by default. If you would rather fix your costs, you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it. That is your option to take, not a condition of working with us.
Do you cover our area?
We cover South Wales from Bridgend, including Cardiff, Swansea, Newport, Neath, Port Talbot and the valleys. Most sites are inside an hour.
Do you understand our sector?
We work with businesses in this sector across South Wales. Ask us and we will put you in touch with one, which is a more useful hour than reading a case study.
What if we already have a provider?
Most people believe they are locked in when they are not. We will read your current contract and tell you where you stand, at no charge and with no obligation.
Services this sector uses most
A free review, and an honest answer
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.