Trusted Technology Partner · South Wales

Thorne Technology — Your local IT Support Team Telephony Experts Cyber Security Specialists Telecoms Partner Cabling Specialists VoIP Phone Systems Web Designers for South Wales

Expert managed IT support, cyber security, structured cabling, telecoms and all things tech under one roof by one trusted local partner; Serving Bridgend, Cardiff, Newport, Swansea and across Wales. No call centres, no jargon.

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Cyber Essentials Certified
☁️
Microsoft 365 Partner
5-Star Rated
Infrastructure Overview
All Systems Operational — 95.5% Uptime
95.5%
Uptime SLA
<4hr
Response Time
150+
Businesses Served
15+
Years of Experience
Managed IT Cyber Security Data Cabling VoIP & Telecoms Cloud Phone System CCTV & Access

Everything your business needs
under one roof

See all business services →
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Managed IT Support

Proactive round-the-clock monitoring and helpdesk support for South Wales businesses.

  • Remote & on-site helpdesk
  • 24/7 monitoring & patching
  • Microsoft 365 management
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Cyber Security

Enterprise-grade cyber protection scaled for South Wales SMEs.

  • Cyber Essentials certification
  • ESET endpoint protection
  • Staff awareness training
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Telephony & VoIP

Modern business phone systems with VoIP and Microsoft Teams.

  • VoIP & cloud calling
  • VoIP & hosted phones
  • Number porting included
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Telecoms & Internet

Ultrafast leased lines, FTTP broadband and SD-WAN for Welsh businesses.

  • Dedicated leased lines
  • FTTP & SOGEA broadband
  • SD-WAN & failover
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CCTV & Door Access

Security cameras and access control systems for South Wales businesses.

  • IP camera systems
  • NVR & remote viewing
  • Key fob & card access
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Structured Cabling

Cat6A copper and fibre optic cabling for South Wales offices and commercial premises.

  • Cat6 & Cat6A copper
  • Fibre optic runs
  • Certified & tested
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Visitor Management

Professional digital visitor sign-in, badge printing and GDPR-compliant compliance reporting.

  • Digital sign-in kiosk
  • Badge printing & pre-registration
  • Fire evacuation lists
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Conference Rooms

Modern AV and video conferencing solutions for South Wales boardrooms and meeting spaces.

  • Teams & Zoom integration
  • 4K display & AV systems
  • Full installation & training
Find out more →

The Thorne Technology difference

We get it — switching IT provider is stressful. Here's why hundreds of South Wales businesses trust us.

Talk to our team →
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Real Local Engineers

No offshore call centres. Speak directly with a qualified South Wales engineer who knows your business.

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Proactive Monitoring

24/7 monitoring catches issues before they affect you. Prevention, not just cure.

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No Jargon. Ever.

Plain English, clear pricing, regular updates. You're always in control.

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Scales With You

From startup to enterprise — our solutions scale with your ambitions.

A local team. Real people. Genuine care.

We're a small but mighty team of engineers based in Bridgend, South Wales. No offshore call centres, no automated bots — just qualified local engineers who pick up the phone, know your business by name, and actually care about keeping your systems running.

Founded by Tyler Thorne, we've spent 15 years building a reputation in South Wales for doing things properly — transparent pricing, honest advice, and support that treats your business like our own. Whether you're a 2-person startup or a 50-seat office, you'll always speak to someone who knows you.

Meet the team → Get in touch
15+
Years of Experience
Helping South Wales businesses
150+
Businesses Served
Across South Wales & UK
<4hr
Response Time
Average first response
⭐ 5
Star Rated
Read our Google reviews →

Trusted Technology Partners

🛡️
Cyber Essentials Certified
Microsoft Partner
🔒
ICO Registered
📋
ISO 27001 Aligned
5-Star Google Rated
eve
VoIP Partner

What our clients say

Ready to talk?

No obligation, no hard sell — just honest advice from a local South Wales team who genuinely want to help.

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Call Us
01656 521505 · Mon–Fri 9am–5pm
✉️
Email Us
hello@thornetechnology.co.uk
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Opening Hours
Mon–Fri 9am–5pm · OOH cover for contracted clients
What happens next?
1 We receive your message and a member of our team reviews it within 2 hours.
2 We call or email back to understand your needs — no obligation, no hard sell.
3 We put together a tailored proposal and you decide if we're the right fit.

Send us a message

We aim to respond within 2 business hours.

Common questions

Can't find your answer? Give us a call — we're happy to chat through anything.

📞 01656 521505
No. Our managed IT support packages run on a rolling monthly basis — no lock-in, no exit fees. We'd rather earn your business every month than trap you in a contract.
For contracted clients, we target a response within 4 hours — typically much faster. Critical outages are prioritised. Out-of-hours cover is available on Professional and Advanced plans.
We're based in Bridgend and cover all of South Wales for on-site support — Cardiff, Newport, Swansea, the Valleys and everywhere in between. Remote support is available UK-wide.
Yes — and it's usually much simpler than people expect. We manage the entire handover process, including requesting documentation from your current provider. Most transitions complete with zero downtime.
From 1-person startups to 50+ seat offices. Our Essential plan starts from just £30/user/month, making proper managed IT accessible even for very small businesses.
Absolutely. We offer a free, no-obligation IT audit — we'll review your current setup, identify any risks, and give you an honest report. No hard sell, just useful advice.

Ready to get started?

Book a free consultation with our South Wales team today — no obligation, no hard sell.