MOBILE AND SIMS · SOUTH WALES
The SIMs you forgot you had
From £9.99 a month for a data SIM in a card machine, a camera or a remote piece of kit, and £29.99 for a failover SIM on a line we look after. Staff mobile is quoted rather than published, because the tariff depends on how many lines you have and the number on a network's website is not the number you end up paying.
- One bill with your IT
- Numbers stay yours
- We know what each SIM is in
Trusted by businesses across South Wales
Pricing
What it costs
Ring three providers and ask what they charge. You will get three discovery calls and no numbers. Ours are published, excluding VAT, with out-of-scope work quoted before it starts rather than after.
See all pricesExcluding VAT. Equipment SIMs run on thirty days like everything else. Staff mobile is quoted rather than published because the tariff depends on how many lines and what term, and the number on a network's website is not the number a business with ten lines ends up paying.
The day to day
What is included
What the monthly covers depends on which SIM it is, so here is what you get from us either way rather than what the network provides.
A list of what is where
Which SIM is in which machine, with the number, the device and the site. Almost nobody has this, and it is the whole difference between a two minute fix and an afternoon.
One bill with the rest of it
The SIMs on the same invoice as your support and your lines, from the people who installed the equipment the SIMs are in.
Usage watched, not just billed
We see a SIM that has stopped reporting or one that has started using ten times what it used to. Both mean something, and the second one is usually a device gone wrong.
Your numbers stay yours
Ported rather than replaced when you move to us, and portable away again if you leave. The number belongs to your business, not to whoever bills it.
A sensible allowance
Enough headroom that a failover SIM can actually carry a day of trading, rather than the cheapest bundle that runs out two hours into an outage.
Swapped out, not shipped out
If a SIM fails in a machine we installed, we come and deal with it rather than posting you one and talking you through it.
Someone who knows the device
The person you ring knows what the SIM is in, because we put it there. Networks support SIMs. They do not support card machines.
The forgotten half
Most businesses cannot list their own SIMs
Ask a business how many mobile phones it has and you will get an answer. Ask how many SIMs it is paying for and the answer is usually the same number, and it is usually wrong, because the card machine has one, the yard camera has one, the failover router has one, the lift line has one and the van tracker has one.
Those SIMs are the ones that cause the expensive mornings. A card machine that stops taking payments on a Saturday, a camera that quietly stopped uploading six weeks ago, a failover line that turned out to have run out of data in February. None of them tell you. They just stop.
So the useful thing is not the tariff, it is the list: what is in what, where, with how much allowance and when it was last seen working. We keep that for the SIMs we supply, and it is why a fault is a phone call rather than an investigation.
Being straight about it
What we are and are not
Mobile is a market full of resellers describing themselves as networks, so here is exactly where we sit.
We are not a mobile network
Nobody at this size is, whatever their website implies. The networks are O2, Vodafone, EE and Three, and everybody else is reselling or arranging. We would rather say that than let you assume otherwise.
Staff airtime is arranged, not invented
Business tariffs at every network are negotiated per account and not published, which is why we quote rather than list. What we bring is knowing what to ask for and reading what comes back.
Equipment SIMs are genuinely ours to run
This is the part we do properly: the SIM, the allowance, the device it sits in, the monitoring and the swap when it fails. It is the half of mobile that nobody else wants and it is the half that breaks.
One bill is the point
If the SIM in the camera and the camera and the network it uploads over all come from the same place, nobody can tell you it is somebody else's problem. That is most of what you are buying.
The honest version
When to stay where you are
If you have twenty staff phones on a corporate account with a network and the price is good, keep it. We are not going to beat a negotiated corporate tariff on price and we will say so rather than wasting a fortnight proving it. What we will do, if it helps, is read the contract with you and tell you what the renewal actually says.
Where we are worth moving is the other SIMs. The ones in machines, bought one at a time over five years, on tariffs nobody has looked at since, with nobody able to say which number is in which device. That is usually both cheaper and dramatically better managed under one supplier.
And if what you actually need is a connection that does not drop in the first place, the SIM is a backup rather than an answer. [That is business internet](/business/telecoms/), and the failover SIM is the thing that keeps the card machine working while the line is being fixed.
Certified, not just recommending it
We hold Cyber Essentials ourselves
It would be a strange thing to sell and not hold. We take clients through the same certification, start to finish.
Questions
Mobile and SIMs, answered
How much do business SIMs cost?
A data SIM for a piece of equipment is from £9.99 a month excluding VAT. A failover SIM on a connection we look after is £29.99 a month, with the router quoted separately. Staff mobile is quoted per account rather than published, because business tariffs are negotiated and the figure on a network's website is not what a business with ten lines pays.
Why is staff mobile not priced on the page?
Because it genuinely is not a published product. Corporate tariffs at all the major networks are quoted per account and depend on line count, term and data pooling. We publish everything we can publish, and inventing a headline price here would be a number that changes the moment anybody asks for a quote.
Can we keep our numbers?
Yes. Numbers are ported rather than replaced, and they remain yours. If you later move away from us they port out again. A number is attached to your business rather than to whoever is invoicing you for it, and anybody who makes that difficult is telling you something.
What size SIM does a failover router need?
Bigger than people expect. A backup SIM has to carry real trading for a day or two, not just keep a light on, so the cheap low-allowance bundles are a false economy: they run out partway through the outage they were bought for. We size it against what the site actually does.
Can you manage SIMs you did not supply?
We can take over the billing and the admin, yes. What we cannot do is tell you what an unlabelled SIM is sitting in, so the first job is usually working that out. It is worth doing once and then never again.
Do you do phones as well as SIMs?
We supply handsets the same way we supply any other equipment, bought outright or spread over 36 months, which is often better value than taking a subsidised handset on a long airtime contract. That way the phone and the airtime are separate decisions rather than one thing you cannot unpick.
Services that go with this
We cover South Wales from Pembroke and Narberth in the west to Newport in the east, and from Barry up to Brecon. On-site visits are included on the Professional and Advanced support plans, and quoted before we travel on Essential. See the towns we cover
A free review, and an honest answer
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.