IT SUPPORT · PORTHCAWL
IT support in Porthcawl, from a team that turns up
Managed IT, cyber security, phones and cabling for Porthcawl businesses of five to fifty staff. We are 8 miles away, about 12 minutes, and support starts at £50 per user per month on a rolling 30 day contract.
- 8 miles from our base
- Same day on site
- Rolling 30 day contract
From our base in Bridgend, about 12 minutes
When a fault needs somebody on site, that is usually when we get there
Named further down, rather than "Porthcawl and surrounding areas". Reached via the A4229 and M4 junction 37.
Working in Porthcawl
What we actually find here
Porthcawl is hospitality, independent retail and a lot of seasonal trade, which means the busy weeks are exactly the weeks nothing can break. The coastal position matters more than people expect: anything mounted outdoors, cameras and aerials especially, needs marine-grade housings or it will not see three winters. Card machines and guest wifi are the two things we get called about most.
What you get in Porthcawl
On site the same day, usually the same morning
We are 8 miles away, about 12 minutes. Most faults are fixed remotely inside the hour, and when a visit is needed we are usually with you before lunch.
Where we actually go
- Porthcawl Marina
- John Street
- Nottage
- Newton
- Pyle
Reached via the A4229 and M4 junction 37.
Services for Porthcawl businesses
Every service below is delivered on site in Porthcawl, not just remotely.
Questions
IT support in Porthcawl, answered
How quickly can you get to us in Porthcawl?
We are 8 miles away, about 12 minutes from our base in Bridgend. Most faults are fixed remotely within the hour, and when a visit is needed we are usually with you before lunch.
Do you charge extra for on-site visits to Porthcawl?
Not on the Professional or Advanced support plans, where visits to Porthcawl are included. On Essential, which is remote, a visit is quoted before we travel. Only work outside the agreed scope is charged, at £95 per hour, and always quoted before it starts.
How much does IT support cost in Porthcawl?
Managed IT support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff.
Do we have to sign a long contract?
No. Every agreement runs on thirty days notice by default. If you would rather fix your costs you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it, but that is your choice to make rather than a condition.
Who will we actually deal with?
A named engineer who has been to your building. There is no call centre and no first-line script, and you will usually speak to the same person each time.
A free IT review for your Porthcawl business
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.