MANAGED IT SUPPORT · MONMOUTH
Managed IT support in Monmouth, from a team that turns up
Managed IT support for Monmouth businesses of five to fifty staff. We are 52 miles away, about 1 hour, on a rolling 30 day contract with published prices and a named engineer.
- 52 miles from our base
- Free site survey
- Fixed quote before we start
Why us for this, in Monmouth
“One supplier, so there is nobody to point at”
Most Monmouth businesses we take on arrive with three or four suppliers: one for the phones, one for the internet, one for the computers and someone else for the cameras. Every fault then starts as an argument about whose fault it is, and you are the one refereeing it. We own all of it. It is not the cheapest arrangement on every individual line item, and it is considerably cheaper once you count the hours you currently spend chasing four companies who each say the problem is elsewhere.
On the ground in Monmouth
What we run into here
Around Monmouth town centre and Wonastow Road Industrial Estate the recurring issue is equipment that has been added to over the years without anyone documenting it. Our first job is usually to write down what is actually there, which is normally the first time anyone has.
Covering Monmouth town centre, Wonastow Road Industrial Estate, Rockfield, Osbaston. Reached via the A40 and A449, 52 miles away, about 1 hour.
No surprises after the survey
What is included
£50
per user / month, excluding VAT. Quoted fixed after a free survey, so the number you see is the number you pay.
Audit or survey before we quote
A named engineer who has seen your building
Everything documented and handed to you
Published prices, out-of-scope work quoted first
Rolling 30 day terms
On-site visits included from the Professional plan upwards
Questions
Managed IT support in Monmouth, answered
How quickly can you get to us in Monmouth?
We are 52 miles away, about 1 hour from our base in Bridgend. Most issues are handled remotely the same day. When a visit is needed we aim for same day, and usually the same morning.
Do you survey before quoting in Monmouth?
Yes, and it is free. We look at the actual building rather than quoting from a phone call, because the price of getting the specification wrong is always higher than half a day looking properly.
Which parts of Monmouth do you cover?
All of it. Most of our Monmouth work sits around Monmouth town centre, Wonastow Road Industrial Estate and Rockfield, but we cover the whole area and the surrounding towns.
Is the quote fixed?
Yes. Once we have surveyed, the price is fixed. Anything that later falls outside the agreed scope is quoted before it starts rather than appearing on an invoice afterwards.
Managed IT support nearby, and more in Monmouth
Free site survey for your Monmouth premises
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.