IT SUPPORT · LLANTRISANT
IT support in Llantrisant, from a team that turns up
Managed IT, cyber security, phones and cabling for Llantrisant businesses of five to fifty staff. We are 14 miles away, about 20 minutes, and support starts at £50 per user per month on a rolling 30 day contract.
- 14 miles from our base
- Same day on site
- Rolling 30 day contract
From our base in Bridgend, about 20 minutes
When a fault needs somebody on site, that is usually when we get there
Named further down, rather than "Llantrisant and surrounding areas". Reached via the A473 and M4 junction 34.
Working in Llantrisant
What we actually find here
Llantrisant Business Park and Talbot Green carry most of the commercial work here, and both are modern and well provisioned, which makes installation straightforward. The older part of Llantrisant on the hill is a different matter, with narrow access and listed buildings. Being twenty minutes from us and twenty from Cardiff, this is an area where response time is the deciding factor rather than price.
What you get in Llantrisant
On site the same day, usually the same morning
We are 14 miles away, about 20 minutes. Most faults are fixed remotely inside the hour, and when a visit is needed we are usually with you before lunch.
Where we actually go
- Talbot Green
- Llantrisant Business Park
- Coed Ely
- Beddau
Reached via the A473 and M4 junction 34.
Services for Llantrisant businesses
Every service below is delivered on site in Llantrisant, not just remotely.
Questions
IT support in Llantrisant, answered
How quickly can you get to us in Llantrisant?
We are 14 miles away, about 20 minutes from our base in Bridgend. Most faults are fixed remotely within the hour, and when a visit is needed we are usually with you before lunch.
Do you charge extra for on-site visits to Llantrisant?
Not on the Professional or Advanced support plans, where visits to Llantrisant are included. On Essential, which is remote, a visit is quoted before we travel. Only work outside the agreed scope is charged, at £95 per hour, and always quoted before it starts.
How much does IT support cost in Llantrisant?
Managed IT support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff.
Do we have to sign a long contract?
No. Every agreement runs on thirty days notice by default. If you would rather fix your costs you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it, but that is your choice to make rather than a condition.
Who will we actually deal with?
A named engineer who has been to your building. There is no call centre and no first-line script, and you will usually speak to the same person each time.
A free IT review for your Llantrisant business
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.