IT SUPPORT · EBBW VALE
IT support in Ebbw Vale, from a team that turns up
Managed IT, cyber security, phones and cabling for Ebbw Vale businesses of five to fifty staff. We are 35 miles away, about 45 minutes, and support starts at £50 per user per month on a rolling 30 day contract.
- 35 miles from our base
- Same day where possible
- Rolling 30 day contract
From our base in Bridgend, about 45 minutes
Where we can. Visits are booked in and grouped to keep the cost sensible
Named further down, rather than "Ebbw Vale and surrounding areas". Reached via the A465 Heads of the Valleys road and A4046.
Working in Ebbw Vale
What we actually find here
Rassau Industrial Estate and the regenerated Works site are where most Ebbw Vale business sits, and the A465 dualling has changed the journey out of recognition. Connectivity on the estates is decent; further up the valley it thins quickly and a fixed wireless or 4G service is sometimes the honest answer rather than waiting on a fibre build.
What you get in Ebbw Vale
On site the same day where we can
We are 35 miles away, about 45 minutes. The great majority of faults are fixed remotely the same day. Site visits are booked in and grouped, which keeps the cost sensible for everyone.
Where we actually go
- Rassau Industrial Estate
- The Works
- Brynmawr
- Tredegar
Reached via the A465 Heads of the Valleys road and A4046.
Services for Ebbw Vale businesses
Every service below is delivered on site in Ebbw Vale, not just remotely.
Questions
IT support in Ebbw Vale, answered
How quickly can you get to us in Ebbw Vale?
We are 35 miles away, about 45 minutes from our base in Bridgend. Most faults are fixed remotely the same day, and site visits are booked in and grouped.
Do you charge extra for on-site visits to Ebbw Vale?
Not on the Professional or Advanced support plans, where visits to Ebbw Vale are included. On Essential, which is remote, a visit is quoted before we travel. Only work outside the agreed scope is charged, at £95 per hour, and always quoted before it starts.
How much does IT support cost in Ebbw Vale?
Managed IT support starts at £50 per user per month excluding VAT on a rolling 30 day contract. Cyber security is from £22 per user per month, and Microsoft 365 management is from £30 per company per month, up to 15 staff.
Do we have to sign a long contract?
No. Every agreement runs on thirty days notice by default. If you would rather fix your costs you can choose a 12, 24 or 36 month term and we will hold your per-user price for the whole of it, but that is your choice to make rather than a condition.
Who will we actually deal with?
A named engineer who has been to your building. There is no call centre and no first-line script, and you will usually speak to the same person each time.
A free IT review for your Ebbw Vale business
An hour of our time, on site. You get a written list of what is fine, what is risky and what is costing you money. If everything is healthy, we will tell you that and leave you to it.