For Care Homes & Healthcare · South Wales

IT and phones your care home can rely on — day and night.

Managed IT, secure resident data, compliant phone lines and cyber compliance for care homes across South Wales. No call centre. No salesperson. Just a real local engineer who knows your building and answers when you ring. Business tech solutions, done your way.

Book a free care-home review What we look after

Cyber Essentials certified · NHS DSP Toolkit ready · Rolling monthly, no lock-in

Why care homes choose us

The things that actually matter when care runs 24/7.

You speak to a real engineerNo call centre, no salesperson — someone who knows your setup.
Critical lines kept aliveLift lines, alarms, nurse-call and door entry through the PSTN switch-off.
Compliance handledCyber Essentials Plus & NHS DSP Toolkit, with the evidence for inspections.
No lock-inRolling monthly support. We keep you by being good, not by tying you down.

What keeps care managers up at night

Care homes carry risks a normal office doesn't. When the IT or the phones fail, it isn't an inconvenience — it can be a safeguarding and compliance problem. These are the ones we fix.

Talk it through with a real engineer
The phone switch-off could take your safety lines downLift emergency lines, fire & intruder alarm diallers, nurse-call and door entry often run on the old analogue network that's being switched off. Miss one and it goes dark.
Resident data has to be locked downCare records are some of the most sensitive data there is. A breach is a CQC and ICO problem, not just an IT one. Backup, access control and encryption need to be right.
NHS & council work now demands proofCyber Essentials Plus and the NHS DSP Toolkit are increasingly required to work with the NHS and local authorities. Without them you can be shut out of contracts.
Downtime affects care, not just adminMed charts, rotas and care systems going offline slows the floor. You need response times you can count on and someone who picks up out of hours.
High staff turnover needs simple, secure systemsNew starters, agency staff and shared devices mean access has to be easy to grant and instant to revoke — without leaving holes.

One local team for everything tech in your home

IT, phones, connectivity, cameras and compliance under one roof — so you're not juggling five suppliers and pointing fingers when something breaks.

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Managed IT & helpdesk

Proactive monitoring, patching and a real person on the phone. Rolling monthly from £30 per user, no lock-in.

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Resident data & backup

Encrypted, backed-up and access-controlled care records, with disaster recovery so a failure never loses your data.

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Cyber compliance

Cyber Essentials Plus and NHS DSP Toolkit — we do the technical work and hand you the evidence for inspections.

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Phones & critical lines

VoIP phone systems plus the lines that keep residents safe — lift lines, alarm diallers, nurse-call and door entry, moved safely off the old network.

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Wi-Fi for staff & residents

Reliable, secure coverage across the whole building — separate networks for staff systems and resident/visitor use.

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CCTV & door access

Safeguarding-grade cameras and controlled entry — know who's in the building and keep residents secure.

We help you pass — not just tick boxes

Cyber Essentials Plus and the NHS Data Security & Protection Toolkit are becoming the price of entry for NHS and local-authority work. We handle the technical side end to end — secure records, access control, backup, patching and monitoring — and give you the evidence your inspectors and commissioners ask for. It's the same work that keeps residents' data safe, so you're not paying twice.

Cyber Essentials Plus NHS DSP Toolkit Data protection & GDPR Backup & disaster recovery

No call centre. No salesperson. A real person who fixes it.

Big providers put you through a ticket queue and a sales team. We're a local South Wales team who answer the phone and turn up. That's the whole difference — and for a care home running around the clock, it's the difference that matters.

You ring, we answer A real local engineer who knows your building — not a queue and not a script.
No hard sell, ever Honest advice on what you actually need. If you don't need it, we'll tell you.
Rolling monthly, no lock-in We earn your business every month instead of tying you into a long contract.
One supplier for the lot IT, phones, lines, Wi-Fi, cameras and compliance — one number, no finger-pointing.

Care-home questions, answered

Still unsure? Call us — you'll get a real engineer, not a switchboard.

📞 01656 521505
The old phone lines are being switched off — will our lift line and alarms still work?

This is the big one for care homes. Lift emergency lines, alarm diallers, nurse-call links and door-entry intercoms often run on the old analogue network (PSTN) that's being switched off. We audit every critical line in your building, move them to a compliant, resilient alternative, and make sure nothing that keeps residents safe goes dark.

Do you understand CQC and NHS DSP Toolkit requirements?

Yes. We help care homes get and stay compliant with the NHS DSP Toolkit and Cyber Essentials Plus — increasingly required for NHS and local-authority work. We handle the technical side and give you the evidence you need for inspections.

We already have an IT provider — can you switch us over?

Yes, and we manage the whole handover so there's no disruption to care. Documentation, credentials, resident-data systems, phones and lines all move across in a planned way. Support is rolling monthly with no lock-in.

If something breaks at 2am, do we get a real person?

You get a real local engineer, not a call centre and not a salesperson. Care runs around the clock, so critical issues are prioritised. When you ring, you speak to someone who knows your setup and can fix it.

Book a free care-home review

A 20-minute walk-through of your IT, phones and compliance. You'll talk to a real engineer — never a salesperson.

Book my free review Call 01656 521505