Proactive, round-the-clock IT support that keeps your business running. No call centres, no waiting just real local engineers who know your systems.
Running a business in South Wales is demanding enough without worrying about whether your systems will work in the morning. Thorne Technology provides fully managed IT support for businesses across Bridgend, Cardiff, Newport, Swansea and the wider South Wales area.
We proactively monitor your infrastructure 24 hours a day, catching and fixing issues before you notice them.
No long-term contracts. All prices ex. VAT.
All plans include proactive monitoring, patch management and dedicated South Wales support.
Entry-level managed support for businesses wanting reliable day-to-day IT coverage.
Fully managed IT with 24/7 help desk β ideal for growing SMEs needing round-the-clock cover.
Comprehensive security and compliance with dedicated engineering support.
Full strategic IT leadership β transformation consulting, cloud migration and complete procurement.
From initial setup through to day-to-day management, licensing, and powerful add-ons β we handle the full Microsoft 365 ecosystem.
We offer a free Microsoft 365 health check β we'll review your setup and tell you exactly what's misconfigured or missing.
Powered by Datto β the UK's leading backup and disaster recovery platform. Your data is protected, always.
Hourly cloud backups of all critical systems, files and data β automatically and silently in the background.
Restore individual files or entire systems in minutes, not days. Ransomware? No problem β we roll back to a clean snapshot.
Every backup is automatically tested and verified. You're never relying on a backup that doesn't actually work.
Data stored both locally and in the cloud β so even total on-site hardware failure doesn't mean data loss.
Configurable retention policies to meet GDPR, ICO and industry-specific data retention requirements.
Daily backup reports so you always know your data is protected β and alerts if anything needs attention.
A solid network is the foundation of everything. We manage, monitor and maintain your entire network infrastructure.
DrayTek and enterprise firewall configuration, firmware updates and rule management to keep your perimeter secure.
Ubiquiti and enterprise wireless solutions β proper coverage throughout your premises with central management.
Managed switches, VLAN segmentation and QoS configuration for reliable, secure network traffic management.
24/7 network monitoring with alerts for unusual traffic, device failures and connectivity issues.
Secure SSL/IPSec VPN for remote workers β properly configured so your team connects safely from anywhere.
Monthly network performance reports including bandwidth utilisation, uptime stats and incident summaries.
We source, configure and deploy hardware from trusted manufacturers β and manage its full lifecycle so you're never caught out by aging equipment.
Dell, HP, Lenovo and Apple β sourced at trade prices, configured and ready to go before they arrive at your desk.
On-premise server specification, supply, rack installation and full configuration for businesses that need local infrastructure.
We track every device's age and condition β proactive replacement planning means no unexpected failures.
Certified data destruction and WEEE-compliant disposal of old equipment. Full audit trail provided.
Managed print services, printer setup and peripheral procurement β from monitors to docking stations.
Enrol, configure and remotely wipe company phones, tablets and laptops via Microsoft Intune or JAMF.
We assess your current setup, identify risks and produce a full report β completely free, no obligation.
A clear, costed proposal based on your audit β no hidden fees, no bloated packages you don't need.
Full migration and setup with zero downtime and no disruption to your team's daily work.
24/7 monitoring and proactive helpdesk from day one. You're fully covered, immediately.
Book a free IT audit or get a quote for managed support. No obligation, no hard sell β just honest advice from a local South Wales team.
Book a free IT audit today β no obligation, no hard sell. Just honest advice.